Privacy Policy
Monkey Baa Theatre Company is committed to protecting your personal details securely and sensitively in accordance with the Australian Privacy Principals. This Privacy Policy statement outlines how we use and disclose your personal information and the privacy rights you have in relation to that information.
Personal Information
Personal information we may collect, or which may be held about you, may include:
Your name and title
Postal address
Home/work/mobile number
Email address
Age (for workshop participants)
Performance and seating preferences, history of attendances and any other performance related information collected for marketing purposes.
Your support/ donation/ticketing history.
Collecting Personal Information
We collect personal information in a number of ways including:
When you purchase tickets to a Monkey Baa Theatre Company production, a production presented by Monkey Baa Theatre Company or an external event held at the ARA Darling Quarter Theatre, either via our Box Office, through our website or over the phone.
When you subscribe to our e-newsletter.
When you make a donation to us.
Using Personal Information
Your personal information is stored on our network and we use it to:
Enable you to purchase tickets and merchandise, including where applicable, to process your credit card payment transactions.
Contact you if we have difficulty with your transaction.
Contact you with details of any changes or cancellations to the event you have purchased tickets for.
Enable you to make donations and to contact you regarding those donations.
To keep you informed of future events.
For funding and sponsorship applications
For post-show surveys.
Disclosing of your Personal Information
We will not otherwise trade, sell or rent personal information about our customers to or with third parties. Financial information, including donations, will not be shared with any third party.
Marketing
We send e-newsletters which feature details of upcoming events, pre-sale information and special offers. When you purchase tickets to a Monkey Baa production at the ARA Darling Quarter Theatre you will be asked at the time of the transaction whether you wish to receive information from us about future events.
We engage in remarketing via Google Adwords and Meta.
We only send marketing material to patrons who have agreed to receive such communication. On all our communications, patrons will be given the option to unsubscribe from future correspondence.
Checking, updating and removing personal details and preferences
You have the right to access and correct your personal information and privacy preferences at any time. For further information about our Privacy Policy please contact us on: 02 8624 9341 or at admin@monkeybaa.com.au.
